[rt-users] Help with Debian package + FastCGI setup...

[Sam Snow]

Stephen Quinney wrote:
> On Wed, Mar 09, 2005 at 07:05:11AM -0600, Sam Snow wrote:
> 
>>Now when I try to view the index page I get the following error, but at 
>>least it was not the long string like before:
>>
>>[Wed Mar 09 05:58:49 2005] [error] [client 24.164.226.14] FastCGI: 
>>invalid (dynamic) server 
>>"/usr/share/request-tracker3.4/html/index.html": access for server (uid 
>>33, gid 33) not allowed: execute not allowed
> 
> 
> Looking at some of the apache config you posted previously:
> 
> ##########
> ScriptAlias /rt /usr/share/request-tracker3.4/libexec/mason_handler.fcgi
> 
> <Location /rt/>
>  DirectoryIndex index.html
> </Location>
> 
> Apache config inside the virtual host section:
> # Adding the following for RT (the ticket tracker)
> 
> Alias /rt /usr/share/request-tracker3.4/html
> 
> <Location /rt>
>   RewriteEngine On
>   RedirectMatch permanent (.*)/$ $1/index.html
>   AddDefaultCharset UTF-8
>   SetHandler fastcgi-script
> </Location>
> ##########
> 
> You should not need that "SetHandler fastcgi-script" line in the
> Location, the "ScriptAlias" line should already be doing all the work
> of directing the rt requests to the correct handler. I have it
> configured with apache2 and fastcgi without that line and it all works
> fine. Try removing it and see what happens.
> 
> Stephen
> 
> 

Stephen,

You were correct. Having the "SetHandler" in there was resulting in 
apache trying to execute each file in the /rt directory-- hence the 
error message that I was getting. Thank you for the reply!

My working Debian Sarge + Apache2 + fastcgi + request-tracker 
configuration finally came from the "How to Run Multiple RT Instances" 
page and is as follows:

#####################################################################
# Inside the <VirtualHost> portion
AddHandler fastcgi-script fcgi

<Directory "/usr/share/request-tracker3.4/html">
     Options FollowSymLinks ExecCGI
     AllowOverride None
</Directory>


# The following two lines are outside the <VirtualHost> portion
# (at the bottom)
FastCgiServer /usr/share/request-tracker3.4/libexec/mason_handler.fcgi
ScriptAlias /rt /usr/share/request-tracker3.4/libexec/mason_handler.fcgi

#####################################################################


Thank you to everyone who responded. I'm sure I will have more 
questions, but at least now I am able to start trying out the software.

Off to bed,
Sam