[rt-users] Importing tickets from another system

[William Faulk]

Is there an interface to be able to import tickets from another system? 
  It does not need to be an automated process; management just wants the 
tickets from our old system to show up in RT before I can make it go live.

I have no problem with manually munging the data, but I don't know of an 
interface to RT's schema.  Has anyone done anything like this before?

-Bitt