[rt-users] Custom Field appears twice

Mathew Walker lmw94002 at hotmail.com
Mon Mar 14 16:03:56 EST 2005


I created a simple Custom field called "Product".

I see it on the Custom Fields main configuration page looking good.  I go to 
my General queue's Ticket Custom Fields and see:

Global Custom Fields:
     - Product

Selected Custom Fields:
  <x> Product

Unselected Custom Fields:
-

When I open a new ticket or look at a ticket, it displays the field twice 
somehow.  Not sure where it's coming from.  I've skimmed the other files but 
can't see anything obvious.





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