[rt-users] RT: User-defined action to send mail template to a specific address?

Rick Russell rickr at rice.edu
Wed Mar 23 11:55:07 EST 2005


This seems like kind of a dumb question, but I've been thinking about it 
for a long time and I'm coming up empty. Any help is appreciated.

There are various times when I want to notify a specific e-mail address 
when something happens. However, I don't want them to be an CC or AdminCC. 
I want to send a single e-mail with a scrip.

I'd like to write a user defined action that simply sends e-mail to a 
given address, using the scrip-specified template. Something like:

    my $To = 'rickr at rice.edu'

    send_template_mail($To);

That's all. I've looked at RT::Action::Notify and RT::Action::SendMail, 
but I am far from a state of PERL Zen Mastery, and I can't make heads or 
tails of them. Can anybody help me with some sample code?

-- 
Rick Russell
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