[rt-users] Apache problem

William Harrison harrison at itrd.gov
Thu Mar 24 09:13:22 EST 2005


Ah. Well, the problem is likely that mod_perl isn't up to snuff. 

No one (that I've heard) has gotten that combination to install easily yet. A few people on this list (myself, Paul Crossman, etc) have gone that route and given up, instead trying for FastCGI (not mod_perl)...

A guide to installing RT on RHEL with FastCGI was posted to the list a few days back by me. Check the archives and I'm sure you'll find it...



-----Original Message-----
From: Frank Saxton [mailto:frankie at easyrider.com]
Sent: Thursday, March 24, 2005 8:49 AM
To: William Harrison
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Apache problem


mod_perl (I think... ?).  I stuck with the defaults where ever possible.

Redhat ES 4.0

RT 3.4.1


At 07:52 AM 3/24/2005 -0500, you wrote:


>Give some more detail and perhaps someone can help you.
>
>1. What route did you take (mod_perl or FastCGI)?
>
>2. What is it running on (Windows, RHEL, BSD, Debain...)?
>
>3. What version of RT?
>
>
>
>-----Original Message-----
>From: Frank Saxton [mailto:frankie at easyrider.com]
>Sent: Wednesday, March 23, 2005 8:02 PM
>To: rt-users at lists.bestpractical.com
>Subject: [rt-users] Apache problem
>
>
>Hello folks,
>
>I submitted this yesterday but it's possible that my ISP spam filters
>clobbered any responses.  If you did reply, I hope you will resend.  If
>not...HELP!!!! :)
>
>I'll bet just about everyone here has already had to solve this particular
>problem at least once.  I know that I've seen it before...
>
>I have RT 99% installed but when I startup apache 2.0.52 it complains about
>PerlModule Apache and PerlRequire.  If I comment those lines out, apache
>starts fine (but of course RT won't work).
>
>If I do a httpd -l it returns nothing but if I add LoadModule perl_module
>modules/mod_perl.so to the httpd.conf it says that it's already loaded.
>
>I'm sure this is a simple thing to fix.  What should I do?  TIA!
>
>
><VirtualHost 172.21.5.5>
>     ServerName jones.com
>
>     # this line applies to Apache2+mod_perl2 only
>     PerlModule Apache2 Apache::compat
>
>Alias /rt "/opt/rt3/share/html"
>#PerlModule Apache::DBI
>#PerlRequire /opt/rt3/bin/webmux.pl
>
><Directory /opt/rt3/share/html>
>    AllowOverride All
>    Options ExecCGI FollowSymLinks
>    <IfModule mod_access.c>
>          Order allow,deny
>        Allow from all
>    </IfModule>
></Directory>
>
><Location /rt>
>    RewriteEngine On
>#  RedirectMatch permanent (.*)/$ $1/index.html
>    AddDefaultCharset UTF-8
>    SetHandler perl-script
>    PerlHandler RT::Mason
></Location>
>
></VirtualHost>
>
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