[rt-users] email ticket problems

[Jay R. Ashworth]

On Mon, Mar 28, 2005 at 09:35:48AM -0500, Labonte, Phil wrote:
> More info I forgot to add
> 
> This is the mail message that is on the rt box after the email is
> received:
> 
> The original message was received at Sun, 27 Mar 2005 09:30:28 -0500
> from localhost.localdomain [127.0.0.1]
> 
>    ----- The following addresses had permanent fatal errors -----
> "|/usr/local/rt3/bin/rt-mailgate --queue general --action correspond
> --url http://10.64.87.248/"
>     (reason: Service unavailable)
>     (expanded from: <rt at localhost.localdomain>)
> 
>    ----- Transcript of session follows -----
> smrsh: "rt-mailgate" not available for sendmail programs (stat failed)
> 554 5.0.0 Service unavailable

Oh, the *smrsh* problem again.

FAQ!  FAQ!!

Hardlink rt-mailgate into your /etc/smrsh directory.

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
Designer                          Baylink                             RFC 2100
Ashworth & Associates        The Things I Think                        '87 e24
St Petersburg FL USA      http://baylink.pitas.com             +1 727 647 1274

      If you can read this... thank a system administrator.  Or two.  --me