[rt-users] RT and png files

Matthew Watson matthew.watson at staff.netspace.net.au
Tue Mar 29 03:40:23 EST 2005


RT shouldn't try and handle things that aren't "text" type files, did you perhaps ftp the file in ascii mode or something?

Regards,
Matt.


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Richard Ellis
> Sent: Tuesday, March 29, 2005 4:09 PM
> To: RT USERS
> Subject: [rt-users] RT and png files
> 
> Hi,
> 
> We have constructed an idiots guide for RT for use with new users to our
> implementation, complete with join the dots images :).
> 
> However, RT cannot render our images back to the browser and we see
> errors if attempting to view the images.
> 
> We are using png format. Is there a known issue with png images?
> 
> '<&' without matching '&>' at
> /opt/rt3/local/html/Help/NoAuth/images/help/selectingExistingTicket1.png
> line 164 context:
> ...
> 
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> 
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> 
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> 
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