[rt-users] Scrip for Default Owners

[Stephen Turner]

At Wednesday 3/30/2005 01:52 PM, Dave Edwards wrote:

>my %defaultOwners = (
>                    # Queue   => user
>    '3' => '22',    # Foo     => bob
>    '4' => '26',    # Bar     => carole
>    '5' => '28',    # Fud     => ted
>    '1' => '10',    # General => alice
>);
>
># if owner of this new ticket is Nobody
>if ($ticket->Owner eq '10') {
>     # change the owner from Nobody to default for this queue
>     $ticket->SetOwner($defaultOwners[$ticketsQueue]);
>
>What have I done wrong here?

Curly brackets?   $defaultOwners{$ticketsQueue}

The RT log may have shown an error message for this.

Steve