[rt-users] RT 3.4.1 - Local Customizations not being picked up

[Ben Bush]

I have install RT 3.4.1 onto a Redhat 4.0 Server. Everything seems to be 
working fine but I am unable to make the local customizations in 
/opt/rt3/local/html/Elements. I have copied the file 
/opt/rt3/share/html/Elements/Header to /opt/rt3/local/html/Elements and 
made some changes. I then restarted Apache. None of the changes are 
picked up. I checked permissions and even changed all permissions so 
that the web user had complete control over these files and could view 
contents of these directories. I still can't get it to pick up the 
changes. I don't know how to debug this further. Any help would be 
greatly appreciated.

Thanks,

Ben Bush