[rt-users] RT 3.4.1 - Local Customizations not being picked up

Jon Daley bestpractical at daley.snurgle.org
Mon May 2 13:31:38 EDT 2005


 	Mason is probably caching the data.  You can erase the files from 
the mason sub directory, or else, easier (but makes the web page go really 
slow) is to set the following in your RT_SiteConfig.

# set to 1 to turn off caching
Set($DevelMode => '0');


On Mon, 2 May 2005, Ben Bush wrote:

> I have install RT 3.4.1 onto a Redhat 4.0 Server. Everything seems to be 
> working fine but I am unable to make the local customizations in 
> /opt/rt3/local/html/Elements. I have copied the file 
> /opt/rt3/share/html/Elements/Header to /opt/rt3/local/html/Elements and made 
> some changes. I then restarted Apache. None of the changes are picked up. I 
> checked permissions and even changed all permissions so that the web user had 
> complete control over these files and could view contents of these 
> directories. I still can't get it to pick up the changes. I don't know how to 
> debug this further. Any help would be greatly appreciated.
>
> Thanks,
>
> Ben Bush
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