[rt-users] Copying tickets

Mattias Nordstrom nordstrom at realnode.com
Fri May 13 05:13:59 EDT 2005


Hi,

I'd like to create a scrip or function that copies a ticket to another queue.
The ticket gets a new ID but all other info including full transaction history
should be copied.

Are there any functions in RT I could use or does anyone have a nice script for
this? The ForkIntoNewTicket contrib. on the wiki doesn't seem to do a clean copy.

Thanks.

-- 
Mattias Nordstrom
CTO
Realnode Oy

nordstrom at realnode.com
www.realnode.com




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