[rt-users] <a href> tags for URL's not working

Jay R. Ashworth jra at baylink.com
Thu May 19 11:13:56 EDT 2005


On Thu, May 19, 2005 at 08:11:14AM -0700, Duncan Morgan - GMI wrote:
> On Thu, May 19, 2005 at 04:27:30PM +0400, Ruslan Zakirov wrote:
> > Duncan Morgan - GMI wrote:
> > >Currently when a ticket is sent in that contains a URL, it is not
> > >clickable (i.e.- when I view source I see no <a href> tags). Is it
> > >possible to change this behavior? Sorry but I've looked through the
> > >documentation and can't see anything on this.
> 
> > IMHO http://wiki.bestpractical.com/index.cgi?ClickableLinks should
> help
> 
> [ top-posting is baa-a-a-a-d ]
> 
> Note the comment in the source that it's dangerous...

[ No he didn't; I wrote that.  Duncan replied: ]
> So there is no safe/good way to do this? It was available in RT v2.x.

Oh, it will likely *work*, it just puts control of a privileged user's
web browser into the hands of an unprivileged ticket email-submitter.

Presumably, you might pull nasty tricks that way.

There's an extension, I think, for Firefox that adds "Open new tab on
selected text" when you select the text of a URL off the screen; might
that be a safer, but still acceptable, approach?

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
Designer                          Baylink                             RFC 2100
Ashworth & Associates        The Things I Think                        '87 e24
St Petersburg FL USA      http://baylink.pitas.com             +1 727 647 1274

      If you can read this... thank a system administrator.  Or two.  --me



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