[rt-users] managing spam

[Asif Iqbal]

Hi All

I am using rt 3.2.3 on my https RT server and I am using rt-mailgate 
on my mailserver separate from RT server. Every email first come into 
my mailserver, processed through spamassassin (qmail+qmail-scanner+spamd+clamd..) 
and dropped if detected as spam. Else piped into rt-mailgate and hence 
pushed to the right queue. However, there are some spams that slipped
through the crack. I have a spam queue for users to drop those tickets
into that queue. 

Now I like to setup a process, that can run through cron, to go the spam
queue can pickup the tickets including full leaders and process through
my spam learner--sitting in my mailserver--and then delete them from the 
spam queue. 

The hardest part here for me is to be able to grab the tickets with full
headers through a cronjob. 

I was wondering if anyone can help me with some tips on "how to collect
a ticket from a queue with full header as a cronjob".

Thanks for any tips/suggestion/guide

-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
"..there are two kinds of people: those who work and those who take the credit...try
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