[rt-users] RT 3.4 with weird HTML within Ticket headers

[Ben Blakely]

Hello All,

I have recently upgraded to RT 3.4 with RTIR, from 3.2.1. Ive noticed
now that all tickets had weird HTML type syntax within the ticket
headers... Is this normal - I wasnt experiencing this with the RT
instance I had before. Here is what im seeing, any insight would be
appreciated...

 Mon May 16 08:25:33 2005  llaxdal at blink.ca - Ticket created    
[Reply] [Comment]
Subject: <A HREF="/RTIR/Tools/Lookup.html?ticket=965&type=handle&q=FW">FW</A>:
New message 3 in mailbox 4004<A
HREF="/RTIR/Tools/Lookup.html?ticket=965&type=handle&q=MIME-">MIME-</A>Version:
1.0
Date: Mon, 16 May 2005 08:54:38 -0400Received-<A
HREF="/RTIR/Tools/Lookup.html?ticket=965&type=handle&q=SPF">SPF</A>:
none (<A HREF="/RTIR/Tools/Lookup.html?ticket=965&type=host&q=fw-02-dmzns.m3.blink.ca">fw-02-dmzns.m3.blink.ca</A>:
<A HREF="/RTIR/Tools/Lookup.html?ticket=965&type=ip&q=216.185.84.166">216.185.84.166</A>
is neither permitted nor denied by domain of <A
HREF="/RTIR/Tools/Lookup.html?ticket=965&type=host&q=blink.ca">blink.ca</A>)
client-ip=<A HREF="/RTIR/Tools/Lookup.html?ticket=965&type=ip&q=216.185.84.166">216.185.84.166</A>;
envelope-from=<A
HREF="/RTIR/Tools/Lookup.html?ticket=965&type=email&q=llaxdal at blink.ca">llaxdal at blink.ca</A>
<A HREF="/RTIR/Tools/Lookup.html?ticket=965&type=host&q=blink.ca">(blink.ca)</A>;
helo=<A HREF="/RTIR/Tools/Lookup.html?ticket=965&type=host&q=exchange.oakvillehydro.com">exchange.oakvillehydro.com</A>;
To: "Blink Tech" <<A
HREF="/RTIR/Tools/Lookup.html?ticket=965&type=email&q=support at oakvillehydro.com">support at oakvillehydro.com</A>
<A HREF="/RTIR/Tools/Lookup.html?ticket=965&type=host&q=oakvillehydro.com">(oakvillehydro.com)</A>><A
HREF="/RTIR/Tools/Lookup.html?ticket=965&type=handle&q=X-MS-">X-MS-</A>Tnef-Correlator:
From: "Lariza Laxdal" <<A
HREF="/RTIR/Tools/Lookup.html?ticket=965&type=email&q=llaxdal at blink.ca">llaxdal at blink.ca</A>
<A HREF="/RTIR/Tools/Lookup.html?ticket=965&type=host&q=blink.ca">(blink.ca)</A>>

 
Thanks again,

Ben Blakely