[rt-users] bad MIME handling HTML emails ?

Jesse Vincent jesse at bestpractical.com
Mon May 30 14:14:01 EDT 2005




On Mon, May 30, 2005 at 06:06:09PM +0200, Pavel Ruzicka wrote:
> Jesse Vincent wrote:
> 
> >>I have a strange problem probably MIME handling related. Sometimes when
> >>user creates ticket via email and someone tries to reply to this
> >>transaction body of requestors email is not included or plain text
> >>_attachment_ is included instead of body content (quoted) as required.
> >>It seems like RT has problem handling mails with HTML attachments. May I
> >>update MIME::Tools ?
> >>
> >>RT3.2.2, Perl 5.8.4, MIME::Tools 5.413
> >>    
> >>
> >
> >We've improved this a lot in RT 3.4. Give 3.4.2 a shot?
> >
> >Jesse

Can you send a sample message to me?



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