[rt-users] dump to rt3

[Drew Barnes]

Markus Schüpfer wrote:

> Hi rt-users,
>
> I want to migrate rt2.0.15 to rt3.4.1. It's actually an easy thing
> but it does not work absolut correctly.
> The database from the rt2 instance has about 20 users, 5 queues and 
> 1000 tickets.
> With the rt2-to-rt3-1.22 perl script the database will be dumped 
> without errors,
> the import of the data has only a couple of non-standard scrip errors.
> My  Problems are  a few tickets in seperate queues which will  be 
> created without history anyhow.

AFAIK, that only works to dump into an RT 3.2.x install.  So install 
3.2.x, import the data, then upgrade to 3.4.1.

>
> What can I do to create the history of these tickets correctly?
>
> Many Thanks
>
> Markus Schüpfer
>
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-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati