[rt-users] Viewing own issues in a queue

Graham Dunn graham.dunn at leitch.com
Wed Nov 2 16:33:02 EST 2005


Users A,B,C belong to QAGroup.

What are the minimum permissions required for the users to see only the
issues they submitted to TestQueue, but still be able to see the queue
in the web interface (so they can submit tickets).

I have the TestQueue rights set up now so that Requestor has CommentOnTicket
ReplyToTicket
SeeQueue
ShowTicket
ShowTicketComments

If I add queue permissions for QAGroup

ReplyToTicket
SeeQueue
ShowTicket
ShowTicketComments
Watch

then the queue shows up, but they can see everyone's tickets, not just
their own.

Any help, or pointers appreciated.

Thanks,
Graham




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