[rt-users] confirming ticket created via email before it's put in the queue

[Vlad]

thanks. anything in particular you can suggest?

> I think you can use external MTA extensions.
>
> > is there any way (or maybe additional contrib patches available) to do
> > some sort of validation of incoming email, before the ticket is
> > actually created.
> >
> > Ideally, some sort of auto reply with randomly generated string that
> > requestor need to click before ticket is submitted (or becomes open)
> > to RT.

--
Vlad