[rt-users] Forbidding attachments

[Todd Chapman]

On Mon, Nov 07, 2005 at 11:32:20AM -0500, Scott Courtney wrote:
> I notice that RT's site config allows one to restrict the size of attachments
> allowed with email correspondence to a ticket. Is it possible to set a policy
> of not allowing any attachments at all, email or otherwise? In other words,
> I want to restrict my RT tickets to only plain text, and force users to
> put their files elsewhere.
> 
> Will setting the attachment size to zero accomplish this?
> 
> Kind regards,
> 
> Scott
> 

Scott,

Looking at RT's code, setting to zero won't work. I would set it
to 1. Also set DropLongAttachments.

-Todd