[rt-users] RT Rights Matrix install issue

Joseph Micciche Joseph_Micciche at Progressive.com
Tue Nov 8 16:28:49 EST 2005


<I hope this is appropriate to post to this list>

When attempting install of RT Rights Matrix, I'm prompted for the location
of RT.pm. I input the path - in our case, /usr/local/rt/lib - and get
prompted again. The install script never accepts the path.

RTHOME=/usr/local/rt perl Makefile.pl

or

RTHOME=/usr/local/rt perl Makefile.pl

both result in

Cannot find the location of RT.pm that defines $RT::LocalPath in: inc .
/usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0
/usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl /usr/local/rt
/usr/local/rt/lib /opt/rt3/lib /opt/lib/rt3 /opt/lib /usr/local/rt3/lib
/usr/local/lib/rt3 /usr/local/lib /home/rt3/lib /home/lib/rt3 /home/lib
/usr/rt3/lib /usr/lib/rt3 /usr/lib /sw/rt3/lib /sw/lib/rt3 /sw/lib
Path to your RT.pm:

Even if I input the path here, I just keep getting this prompt.

[root at rtdev01 RTx-RightsMatrix-0.02.05]# find / -name RT.pm
/usr/local/rt/lib/RT.pm

I presume this is a bug?

Install on RHEL V3.0, RT3.5.5 as root user.

Joe Micciche




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