[rt-users] Setting "Let this user be granted rights" or calling SetPrivileged: mason_handler.fcgi => weeds

[Tim Berger]

Uh oh.  After installing the new seach builder, I get this with the
new and old installs.  Help!

System error
error:  	Can't locate object method "Columns" via package
"RT::Attachments" at
/export/home/rt/rt3prod/share/html/Ticket/Elements/FindAttachments
line 56.
context:  	
...  	
52:  	# We force the cache of ticket transactions to get populated up
front. otherwise, the
53:  	# code that looks at attachments will look at each one in turn.
54:  	my $attachments = RT::Attachments->new( $session{'CurrentUser'} );
55:  	
56:  	$attachments->Columns( qw( Id Filename ContentType Headers
Subject Parent ContentEncoding ContentType TransactionId Created));
57:  	
58:  	my $transactions = $attachments->NewAlias('Transactions');
59:  	$attachments->Join( ALIAS1 => 'main',
60:  	FIELD1 => 'TransactionId',
...  	
code stack:  	/export/home/rt/rt3prod/share/html/Ticket/Elements/FindAttachments:56
/export/home/rt/rt3prod/share/html/Ticket/Display.html:156
/export/home/rt/rt3prod/share/html/autohandler:215


On 11/10/05, Tim Berger <tim.berger at gmail.com> wrote:
> This list is awesome!  Thanks Todd!
>
> On 11/10/05, Todd Chapman <todd at chaka.net> wrote:
> > You need to install the latest DBIx::SearchBuilder. RT's
> > installer testdeps does not perform the check.
> >
> > -Todd
> >
> > On Thu, Nov 10, 2005 at 10:17:41PM -0800, Tim Berger wrote:
> > > I tried upgrading to 3.4.5-pre1 (clean upgrade), but I get the following error
> > > when replying to tickets.  Has anyone seen this?  Thanks!
> > > This is perl, v5.8.3 built for i686-linux
> > >
> > > error:        Can't locate object method "Clone" via package "RT::Users"
> > > at /export/home/rt/rt3prod/lib/RT/Users_Overlay.pm line 436.
> > > context:
> > > ...
> > > 432:          $RT::Logger->crit( "WhoHaveRight called with the Obsolete
> > > ObjectId/ObjectType API");
> > > 433:          return (undef);
> > > 434:          }
> > > 435:
> > > 436:          my $from_role = $self->Clone;
> > > 437:          $from_role->WhoHaveRoleRight( %args );
> > > 438:
> > > 439:          my $from_group = $self->Clone;
> > > 440:          $from_group->WhoHaveGroupRight( %args );
> > > ...
> > > code stack:   /export/home/rt/rt3prod/lib/RT/Users_Overlay.pm:436
> > > /export/home/rt/rt3prod/share/html/Elements/SelectOwner:84
> > > /export/home/rt/rt3prod/share/html/Ticket/Update.html:63
> > > /export/home/rt/rt3prod/share/html/autohandler:215
> > > raw error
> > >
> > > On 11/8/05, Ruslan Zakirov <ruslan.zakirov at gmail.com> wrote:
> > > > In the RT log should be something like "deep recursion in...", do you see it?
> > > > IMHO this was fixed and fix is in 3.4.5-pre1.
> > > >
> > > > On 11/9/05, Tim Berger <tim.berger at gmail.com> wrote:
> > > > > With RT 3.4.4, I can't seem to make unprivileged users privileged any
> > > > > more.  After setting the checkmark and choosing "Save Changes", mason
> > > > > seems to go off into the weeds, using java-like quantities of cpu and
> > > > > memory until I kill it.  This is an upgraded installation from 3.0.10,
> > > > > if that makes any difference.
> > > > >
> > >
> > >
> > > --
> > > -Tim
> > > _______________________________________________
> > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > >
> > > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> > >
> > > Buy your copy of our new book, RT Essentials, today!
> > >
> > > Download a free sample chapter from http://rtbook.bestpractical.com
> >
>
>
> --
> -Tim
>


--
-Tim