[rt-users] non-web-interface for admin?

[Joel Plane]

Will mail be threaded per ticket/user in a threaded mail client?

Joel.

Laurent GAUTROT wrote:

>Le Samedi 12 Novembre 2005 17:48, Joel Plane a écrit :
>  
>
>>I am looking for a support ticketing system whereby I can reply to
>>ticket from a NON-web interface. I use Linux with Gnome desktop, but I
>>/might/ be able to make do with a Windows app if no Linux version exists.
>>
>>Can RT do this?
>>    
>>
>
>You can answer to RT and update your ticket by mail or by the webapp, as you 
>prefer.
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