[rt-users] rt-mailgate. Large tickets problem

[Jesse Vincent]

On Tue, Nov 15, 2005 at 12:18:30PM +0600, Maksim Gurtovenko wrote:
> Hello rt-users,
> 
>   I found a problem with rt-mailgate when somebody sends to my RT message with
>   large attachment (about few MB). If attachment enough big, RT get all available
>   memory and fall down. In my system, for ticket with one 10 MB
>   attachment, rt-mailgate get ~200 MB and mason_handler.f get ~180MB.

What version of RT are you using? 

>   If there is not enough memory for this processes, RT will die and
>   rt-mailgate will be called by mailserver again and again with this
>   ticket.
>   How can I solve this problem?
> 
> -- 
> Maksim Gurtovenko
> Internal Development Engineer
> SWsoft, Inc.
> E-mail: mgurtovenko at swsoft.com
> 
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