[rt-users] Deleting an attachment

[Joby Walker]

There is no way within RT to do so.  Take a look at the RTx::Shredder
extension (available via CPAN).

Joby Walker
ITI SSG, University of Washington


snanos at cmp.com wrote:
> Solaris 9
> RT 3.2.3
> Perl 5.8.5
> Apache/1.3.31 (Unix) mod_perl/1.29
>  
> Hi all,
>  
> We've been using RT for a little while now, and have come upon the need
> of deleting an attachment
> from a ticket.  I can't exactly say how, but the ticket has the same
> document attached 3 times (not
> done intentionally).  I don't see any direct way of dropping the
> attachment from the ticket.  Am I
> missing something?
>  
> 
> Thanks,
> Sharon 
>   
> 
>  
> 
> 
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