[rt-users] controlling a ticket via email

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Tue Nov 22 09:27:13 EST 2005


Check the Contributions section of the Wiki. I'm sure there's something 
there.

Andreas Andersson wrote:
> Andreas Andersson wrote:
>   
>> Hi!
>>
>> I know I can create and comment on tickets via email, but can I do more?
>>  Can I assign owners? Take ownership? Resolv tickets? It would be very
>> nice if it could be done :)
>>     
>
> It supprises me that no one have an answer to this. Is it really just me
> that want to manage tickets via email?
>
>   

-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati




More information about the rt-users mailing list