[rt-users] Syslog-related Error message

[Mike Friedman]

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I've been running RT 3.4.2 in production for about a week and looking 
around to make sure things are OK.  At unpredictable times when I perform 
a transaction using the web interface, I see the following error message. 
Usually, the message stops occurring if I retry the transaction once or 
twice.

I've lost my copy of the full message, including a back trace, that showed 
up in the web interface itself.  But here's what appeared at about the 
same time in my log (lines wrapped by me for readability):


  [Tue Nov 29 17:57:27 2005] [error] [client 128.32.76.10] FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi"
     stderr: stream /dev/conslog is not writable at /usr/local/lib/perl5/site_perl/5.8.6/Log/Dispatch/Syslog.pm line 77
  [Tue Nov 29 17:57:27 2005] [error] [client 128.32.76.10] FastCGI: server "/usr/local/rt3/bin/mason_handler.fcgi"
     stderr: console is not writable at /usr/local/lib/perl5/site_perl/5.8.6/Log/Dispatch/Syslog.pm line 77

The problem, as I've indicated, is transient.  In this case I was just 
displaying the content of a ticket when the problem occurred.  Because 
it's transient, I wonder if there is some kind of locking or enqueuing 
issue relating to syslog itself.

Any ideas.

My environment:

   RT 3.4.1
   FreeBSD 5.4-RELEASE
   Perl 5.8.6
   Apache-2.0.54_2
   mod_fastcgi-2.4.2

Mike

_____________________________________________________________________
Mike Friedman                   System and Network Security
mikef at ack.Berkeley.EDU          2484 Shattuck Avenue
1-510-642-1410                  University of California at Berkeley
http://ack.Berkeley.EDU/~mikef  http://security.berkeley.edu
_____________________________________________________________________

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