[rt-users] RTx::Shredder & RTx::RightsMatrix Tools Question

[Todd Chapman]

On Tue, Nov 29, 2005 at 11:45:12AM -0500, Jennifer I. Moore wrote:
> Gentle greetings,
> 
> I have installed these two tools (and can't wait to use them!), but they 
> are not showing up under System Tools in the web interface.  Am I missing 
> something simple?
> 
> Apache (and MySQL) were stopped and restarted after the install.  We are 
> using a non-default location for RT and its related apps, but everything 
> for these tools seems to have landed in the right place.
> 
> Config info:
> PREFIX=/rt/apps/rt/rt-3.4.4
> Red Hat Enterprise Linux AS release 3 (Taroon Update 5)
> Old RT 3.0.0 database dumped from MySQL 4.0.12,
>   sourced in MySQL 4.1.12,
>   and upgraded with RT 3.4.4 upgrade scripts,
>   seems complete and functional
> Apache 1.3.33, mod_ssl 2.8.22-1.3.33, mod_perl 1.29, dynamic
> Perl v5.8.6 i686-linux
> HTML::Mason 1.3101
> DBIx::SearchBuilder 1.35
> 

Nevermind about Mason. I know I have seen this before. Your
callbacks are not working. Hmmm...