[rt-users] Convert From rt2 to rt3

Mike Pultz mike at uniserve.com
Wed Oct 5 14:47:35 EDT 2005


> Just had the same thing happen. The problem was that the installed version
> of DBI::SearchBuilder (1.26, Debian sarge) wasn't compatible with RT 2.0.x.
> I downgraded the module to 0.48 (Debian woody) and ran the dump again.

Awesome- well- that got me past the export problem- now, when I import
into rt3 (after re-installing a newer verison of SearchBuilder), I get the
following error messages:

--snip--

uCreating user BAmL32
.[Wed Oct  5 18:02:52 2005] [err]: Couldn't load  from the users database.
 (/usr/local/rt3/lib/RT/CurrentUser.pm:146)
Failed to create user for$VAR1 = {
          'Comments' => 'Autocreated on ticket submission',
          'RealName' => 'BAmL32',
          'Creator' => '1',
          'EmailAddress' => 'BAmL32',
          'LastUpdatedBy' => '1',
          'Created' => '2003-09-24 08:05:09',
          'Name' => 'BAmL32',
          'LastUpdated' => '2003-09-24 08:05:09'
        };
uCreating user BL
.[Wed Oct  5 18:02:52 2005] [err]: Couldn't load  from the users database.
 (/usr/local/rt3/lib/RT/CurrentUser.pm:146)
Failed to create user for$VAR1 = {
          'Comments' => 'Autocreated on ticket submission',
          'RealName' => 'BL',
          'Creator' => '1',
          'EmailAddress' => 'BL',
          'LastUpdatedBy' => '1',
          'Created' => '2003-09-27 02:06:06',
          'Name' => 'BL',
          'LastUpdated' => '2003-09-27 02:06:06'
        };

etc, etc

--snip--

Any thoughts on why it's failing to create the user?

Thanks,

Mike
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