[rt-users] Custom Fields Form

[Brad Pinkston]

Sorry to ask such a basic question, but I'm new to RT3 and want to create a
form for each of five queues with the ability to input values into custom
fields.  What is the best way to do this?  Is there a special format for the
email when using mailgate?  Do I need to build a form that accesses the DB
directly?

Please advise.


Brad Pinkston
Sr. Linux Systems Administrator
bradp at newmediagateway.com
office: 214.206.3485
mobile: 469.682.6487
eFax: 303.496.2712
http://support.newmediagateway.com <http://support.newmediagateway.com/> 


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