[rt-users] Searching Custom Fields

Todd Chapman todd at chaka.net
Sat Oct 8 10:20:42 EDT 2005


On Fri, Oct 07, 2005 at 09:54:08AM -0700, Chris Valdez wrote:
> Hi folks,
> 
> I'm currently running RT 3.4.1, and it's working very well for me, except
> that when I try to search on a custom field, it always returns 0 results
> even when it should be returning results. Is this an issue that would be
> resolved by upgrading to 3.4.4? Is there something to check that I may have
> mis-configured?
> 
> Thanks for any help!
> 
> -cv

Turn on the option in MySQL where it logs all the SQL it runs
and then figure out what query was really generated.

It might also help to send us the query...



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