[rt-users] Problem with new install of RT 3.4.4

[Ruslan Zakirov]

On 10/9/05, Bill Sandiford <bill at telnetcommunications.com> wrote:
> Hi Ruslan:
>
> yes you are correct about the distro Perl
>
> /usr/bin/perl -v    --- gives output of 5.8.0
> /usr/local/bin/perl -v   --- gives output of  5.8.7
>
> running 'locate DBI' comes back with no response, same thing for 'locate
> DBI.pm' if that matters
If you installed DBI then you must have DBI.pm file in your system.

>
> when you are referring to the configure script, what configure script are
> you referring to...for what package.
RT's configure script.

>
> I installed DBI and every other perl module from cpan, mostly by using 'make
> fixdeps'
>
> DBI is version 1.48
>
> Bill
>
>
>
> ----- Original Message -----
> From: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>
> To: "Bill Sandiford" <bill at telnetcommunications.com>
> Cc: <rt-users at lists.bestpractical.com>
> Sent: Saturday, October 08, 2005 7:18 PM
> Subject: Re: [rt-users] Problem with new install of RT 3.4.4
>
>
> On 10/9/05, Bill Sandiford <bill at telnetcommunications.com> wrote:
> > Hello All:
> >
> > I'm having a problem with a new install of RT.  I've searched through
> > google
> > and the list archive and found other people that have had similar
> > problems,
> > but was unable to put my hand on a solution.
> >
> > Basically, everything went fine, install of everything was good, there
> > were
> > some dependencies that were missing but i fixed that with the make
> > testdeps,
> > make fixdeps procedure.
> >
> > I added the relevant info to the bottom of my httpd.conf file as per the
> > ManualInstallation guide, restarted apache, and when I browse to the page
> > I
> > get a 500 Internal server error.
> >
> > When I look at apache's error_log I get:
> >
> > [Sat Oct  8 16:28:12 2005] [error] Can't locate object method "connect"
> > via
> > package "DBI" at
> > /usr/local/lib/perl5/site_perl/5.8.7/DBIx/SearchBuilder/Handle.pm line
> > 108.\n
> >
> > I have verified that DBI is installed, (make testdeps confirmed).  I tried
> > removing and re-installing DBI with cpan but there was no change...I still
> > get the same error.
> Please run 'locate DBI' from shell.
> I think you installed perl and also have distro's perl installed. By
> default configure script choose default perl in '/usr/bin/perl'. You
> have to run
> `PERL=/usr/local/bin/perl ./configure`.
> Also you use mod_perl then you have to build it against perl you want
> to use with RT.
>
> Hope this would help you.
>
> >
> > Here are my versions.
> >
> > RT 3.4.4
> > uname -a: Linux localhost 2.4.21-4.ELsmp #1 SMP Fri Oct 3 17:52:56 EDT
> > 2003
> > i686 i686 i386 GNU/Linux
> > mysql 4.1.14
> > Apache 1.3.33
> > mod_perl 1.29
> > perl v5.8.7
> >
> > Any help would be appreciated !!!
> >
> > Regards,
> > Bill
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> >
> > Buy your copy of our new book, RT Essentials, today!
> >
> > Download a free sample chapter from http://rtbook.bestpractical.com
> >
>
>
> --
> Best regards, Ruslan.
>
>


--
Best regards, Ruslan.