[rt-users] RT 3.2.3 -> 3.4.4

J.P. Racine racinejp at vianet.ca
Thu Oct 20 12:44:16 EDT 2005


I've upgraded from 3.2.3 to 3.4.4 and things are not quite working out.
The DB was upgraded with the updates from 3.3.0 then 3.3.11 updates the perl
deps passed but when restarting I have outgoing email issues (not mta related).

(ie.)

rt-setup-database --dba root --prompt-for-dba-password --action schema --datadir
etc/upgrade/3.3.0
rt-setup-database --dba root --prompt-for-dba-password --action acl --datadir
etc/upgrade/3.3.0
rt-setup-database --dba root --prompt-for-dba-password --action insert --datadir
etc/upgrade/3.3.0
rt-setup-database --dba root --prompt-for-dba-password --action schema --datadir
etc/upgrade/3.3.11
rt-setup-database --dba root --prompt-for-dba-password --action acl --datadir
etc/upgrade/3.3.11
rt-setup-database --dba root --prompt-for-dba-password --action insert --datadir
etc/upgrade/3.3.11

The tickets get created but I receive the following errors in syslog as well as
having 'update multiple' and the 'query builder' hang until it times out with an
error 550.

Oct 20 12:31:31 ticket RT: Scrip Prepare 3 died. - Can't locate object method
"ScripActionObj" via package "RT::Action::Notify" at
/opt/rt/lib/RT/Action/SendEmail.pm line 456.

Oct 20 12:24:55 ticket RT: Scrip Prepare 8 died. - Can't locate object method
"ScripActionObj" via package "RT::Action::NotifyAsComment" at
/opt/rt/lib/RT/Action/SendEmail.pm line 447.  

Did I miss something obvious upgrading the upgrade?  Perl is 5.8.5 with the
rt-bundle installed.

Suggestions?  Thank you.

J.P. Racine
racinejp at vianet.ca






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