[rt-users] Logout error

Brian Kerr kerrboy at gmail.com
Fri Oct 21 17:04:26 EDT 2005


Yeah - I had done the Alias on /NoAuth/images but only after I had it
first aliased as /NoAuth - the mason cache was the culprit.


> On 10/21/05, Harrison, William <harrison at itrd.gov> wrote:
> > Do I get your kudos?
> >
> > After some poking around, it looks as though Logout.html wasn't actually being processed by Apache, but instead simply being spit back to the browser (right-click on the logout link and save the page locally, then look at the code - can you see Perl in there?).
> >
> > So why isn't Logout being processed? Because it is in the /opt/rt3/share/html/NoAuth directory, and I had configured Apache to not process stuff in NoAuth. Specifically, I had this in my httpd.conf:
> >   Alias /NoAuth /opt/rt3/share/html/NoAuth
> >
> > What I really needed to do was process the files in NoAuth, but not the images, like this:
> >   Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
> >
> > Make the change, stop Apache, clear out the Mason cache (rm -rf /opt/rt3/var/mason_data/obj/*), clear your browser's cache (Mozilla wanted to keep everything), and restart Apache. You should now be able to a) log out, and b) still see the Best Practical logo...
> >
> >
> >
> >
> >
> >
> >
> > -----Original Message-----
> > From: Brian Kerr [mailto:kerrboy at gmail.com]
> > Sent: Tuesday, October 18, 2005 2:37 PM
> > To: Robert Bell
> > Cc: rt-users at lists.bestpractical.com
> > Subject: Re: [rt-users] Logout error
> >
> >
> > On 8/30/05, Robert Bell <robert at thebellfamily.com> wrote:
> > > I've seen this SEVERAL times in the archive and the threads just died.
> > > Has there been any resolution to this error? I'm running RT 3.5.2/Mason
> > > 1.3101/FastCGI
> > >
> > > http://gossamer-threads.com/lists/engine?list=rt&do=search_results&search_forum=all&search_string=%253C%25%24URL%25%253E&search_type=AND
> >
> > As annoying as this little bug is, a fix is trivial:  kudos to anyone
> > who finds the real culprit.
> >
> > diff of Logout.html
> >
> > < <A HREF="<%$URL%>"><&|/l&>You're welcome to login again</&></a>
> > ---
> > > <A HREF="<http://your.rt.server.com/>"><&|/l&>You're welcome to login again</&></a>
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> >
> > Buy your copy of our new book, RT Essentials, today!
> >
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> >
>



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