[rt-users] Setting default queue.

Shaun T. Erickson sterickson at gmail.com
Thu Oct 27 10:43:08 EDT 2005


I've created my first queue (bdhelp), my first group (sysadmins) and my
first user (serickson). I gave the following rights to the sysadmins group:

ShowTicket
ShowTicketComments
ShowOutgoingEmail
Watch
WatchAsAdminCc
CreateTicket
CommentOnTicket
OwnTicket
ModifyTicket
DeleteTicket
TakeTicket
StealTicket

When I log in as serickson, the queue fields at the top of the page for "New
ticket in" and at the bottom of the page for "Quick ticket creation" are
blank. Yet, if I log in as root, they show the bdhelp queue (only, as I
disabled the "general" queue).

What have I forgotten to do to make those two fields be populated with
"bdhelp", for serickson, as they are for root?

TIA

--
-ste
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