[rt-users] Installation problem

Micah Cooper coopermj at muohio.edu
Thu Sep 1 11:42:28 EDT 2005


Attempting fresh installation of RT 3.4.4 (along with 3.5.2 just in  
case) onto Mac OS X 10.4.2 Server with Oracle 10g (10.1.0.3.0). All  
dependencies installed successfully, make install returns cleanly.  
make initdb fails, however, with the following:

Checking for existing system user...not found.  This appears to be a  
new installation.
Creating system user...[Thu Sep  1 11:45:39 2005] [crit]: Found a  
principal () that was neither a user nor a group (/usr/local/rt/lib/ 
RT/Principal_Overlay.pm:127)
[Thu Sep  1 11:45:39 2005] [crit]: Can't call method "Id" on an  
undefined value at /usr/local/rt/lib/RT/Group_Overlay.pm line 574.
(/usr/local/rt/lib/RT.pm:293)
make: *** [initialize-database] Error 255

SELECT * FROM RT.PRINCIPALS returned no rows.

Configure options:
  ./configure --prefix /usr/local/rt --with-db-type=Oracle --with-db- 
dba=rt --with-db-database=easit --with-db-rt-user=rt --with-db-rt- 
pass=pass

Any suggestions? This is actually a dry run for a migration target --  
I hope to migrate from Postgres/Fedora, so if principal creation is  
failing that would be resolved by sucking in data from postgres, that  
will happen eventually.

Thanks!
-Micah
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