[rt-users] Every time i open Update.html, new empty transaction appears

Ruslan Zakirov ruslan.zakirov at gmail.com
Thu Sep 1 15:39:15 EDT 2005


On 9/1/05, Thiago Araujo <araujo at crc.dcc.ufmg.br> wrote:
> I'm having the same problem, using mysql5.0.9, rt3.2.2 , perl5.8.7,
> mod_perl and apache2 from BSD Ports.
> I tried both with innodb and with it's options comment on /etc/my.cnf
> but the creation of empties comments/replies on access to Update.html
> persists.
If you can run RT with all InnoDB options commented out from my.cnf
then your RT DB is not using InnoDB engine, but all RT tables MUST be
InnoDB not MyISAM or other.

> Do I have to recompile mysql without innodb?
MySQL MUST be compiled with InnoDB support.

> Any other thing might be causing this problem?
> 
> Thanks in advance,
> 
> --
> Thiago
> 
> Niels Bakker wrote:
> > * mna at metabuilder.ru (Nikolay Martynov) [Tue 30 Aug 2005, 13:41 CEST]:
> >> With this lines in Update.html every page open brings to a new RT
> >> Correpondence with empty Attachment:
> >
> > You're probably not running MySQL without InnoDB, which is a requirement
> > for the version of RT you're using.  Upgrade your tables.
> >
> >
> >     -- Niels.
> >
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-- 
Best regards, Ruslan.



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