[rt-users] Every time i open Update.html, new empty transactionappears

O'Brien, Kevin Kevin.OBrien at sonyconnect.com
Thu Sep 1 16:01:04 EDT 2005


It would happen if you are using a scrip in the TransactionBatch stage
whose condition is set to either on comment or on correspond.  I posted
the issue a week ago and received no response.

-=Kevin=-
-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Thiago
Araujo
Sent: Thursday, September 01, 2005 8:00 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Every time i open Update.html, new empty
transactionappears

I'm having the same problem, using mysql5.0.9, rt3.2.2 , perl5.8.7, 
mod_perl and apache2 from BSD Ports.
I tried both with innodb and with it's options comment on /etc/my.cnf
but the creation of empties comments/replies on access to Update.html 
persists.
Do I have to recompile mysql without innodb?
Any other thing might be causing this problem?

Thanks in advance,

--
Thiago

Niels Bakker wrote:
> * mna at metabuilder.ru (Nikolay Martynov) [Tue 30 Aug 2005, 13:41 CEST]:
>> With this lines in Update.html every page open brings to a new RT
>> Correpondence with empty Attachment:
> 
> You're probably not running MySQL without InnoDB, which is a
requirement 
> for the version of RT you're using.  Upgrade your tables.
> 
> 
>     -- Niels.
> 
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