[rt-users] Install issues

Ruslan Zakirov ruslan.zakirov at gmail.com
Thu Sep 1 18:30:37 EDT 2005


Please, always Cc to rt-lists!


On 9/2/05, Robert Geller <rgeller at lnrproperty.com> wrote:
> I did it just like the WIKI says under your variation.  Not sure if
> that's static or DSO.
Check that in apache error log shows line about mod_perl when server start up.
And send output of the `httpd -l`.


> I am actually able to pull up http://my.site/rt3 now,
> however Im getting the generic :
> 
> You're almost there!
> You haven't yet configured your webserver to run RT. You appear to have
> installed RT's web interface correctly, but haven't yet configured your
> web server to "run" the RT server which powers the web interface. The
> next step is to edit your webserver's configuration file to instruct it
> to use RT's mod_perl, fastcgi or speedycgi handler. If you need
> commercial support, please contact us at sales at bestpractical.com.
Please, show RT part of your httpd.conf.

> 
> 
> -Robert
> 
> -----Original Message-----
> From: Ruslan Zakirov [mailto:ruslan.zakirov at gmail.com]
> Sent: Thursday, September 01, 2005 5:02 PM
> To: Robert Geller
> Cc: RT-Users
> Subject: Re: [rt-users] Install issues
> 
> How did you build mod_perl? As DSO? Or is it static build?
> 
> If you built as DSO then this could be a reason.
> 
> On 9/1/05, Robert Geller <rgeller at lnrproperty.com> wrote:
> > Well, I re-did everything, and I think I got modperl installed
> > properly, however I get Segmentation faults when hitting
> > http://my.site/rt3
> >
> > Thu Sep  1 15:46:15 2005] [notice] Apache/1.3.33 (Unix) PHP/4.4.0
> > mod_perl/1.29 configured -- resuming normal operations
> >
> > [Thu Sep  1 15:46:40 2005] [notice] child pid 10752 exit signal
> > Segmentation fault (11) [Thu Sep  1 15:46:40 2005] [notice] child pid
> > 10753 exit signal Segmentation fault (11)
> >
> >
> > Also, none of the FastCGI directives are working in the config, which
> > I don't believe I should be using anyway since Im using mod_perl.
> >
> > *sigh*
> >
> > Thanks in advance,
> >
> > -Robert Geller
> >
> >
> > -----Original Message-----
> > From: Ruslan Zakirov [mailto:ruslan.zakirov at gmail.com]
> > Sent: Thursday, September 01, 2005 3:14 PM
> > To: Robert Geller
> > Cc: rt-users at lists.bestpractical.com
> > Subject: Re: [rt-users] Install issues
> >
> > Please, recheck your apache, because this options it gets from
> > mod_perl and this errors mean that you haven't installed properly
> mod_perl.
> >
> > If you try to use MP as DSO modules then may be you forgive to
> > LoadModule.
> >
> > As I understand FC3 distributed with Apache2+MP2 rpms so you build
> > A1+MP1 from scratch. You can try step by step instructions
> > http://wiki.bestpractical.com/?ManualApache, I hope this will help you
> 
> > build stable MP1 installation.
> >
> > On 9/1/05, Robert Geller <rgeller at lnrproperty.com> wrote:
> > >
> > >
> > > I installed rt on an FC3 host using apache 1.3.33 and mod_perl 1.29.
> > > Everything went somewhat smooth, however my apache config is not
> > > being
> >
> > > accepted.
> > >
> > > Im am getting the following errors:
> > >
> > > Invalid command 'PerlModule'
> > > Invalid command 'PerlRequire'
> > > Invalid command 'PerlHandler'
> > >
> > > Not sure what is going on...
> > >
> > > Any ideas?
> > >
> > > Thanks
> > >
> > > -Rob
> > >
> > >
> > > <VirtualHost>
> > >         ServerAdmin root at localhost
> > >         DocumentRoot /opt/rt3/share/html
> > >         AddDefaultCharset UTF-8
> > >         PerlModule Apache::DBI
> > >         PerlRequire /opt/rt3/bin/webmux.pl
> > >
> > >         <Location />
> > >         SetHandler perl-script
> > >         PerlHandler RT::Mason
> > >         </Location>
> > >
> > >         #Alias /NoAuth/images/ /www/rt3/share/html/NoAuth/images/
> > >
> > >         #FastCgiIpcDir /tmp
> > >         #FastCgiServer /www/rt3/bin/mason_handler.fcgi -idle-timeout
> 
> > > 120
> > >
> > >         #AddHandler fastcgi-script fcgi
> > >         #ScriptAlias / /www/rt3/bin/mason_handler.fcgi/
> > >
> > > </VirtualHost>
> > > _______________________________________________
> > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > >
> > > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> > >
> > > Buy your copy of our new book, RT Essentials, today!
> > >
> > > Download a free sample chapter from http://rtbook.bestpractical.com
> > >
> >
> >
> > --
> > Best regards, Ruslan.
> >
> 
> 
> --
> Best regards, Ruslan.
> 


-- 
Best regards, Ruslan.



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