[rt-users] Can I prevent a user from approving his own ticket?

Zimmerman, Sharyn SZimmerm at knightridder.com
Thu Sep 8 12:01:17 EDT 2005


When a privileged user submits a request to one of my RT queues on which
we have the Approval process established, is there any way to prevent
that user from approving his own ticket?

I have a select group of users set up as approvers for my Approvals
queue, but I can't find anything to stop one of those "approver" users
from submitting an "approval" ticket and approving it himself.

Thanks,
Sharyn Z



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