[rt-users] Reply to ticket generating two duplicate e-mails

Martin Benda martin.benda at reengine.cz
Sat Sep 10 12:34:56 EDT 2005


Hi!

When someone creates a ticket in a queue which is AdminCc of, all replies to 
his tickets generate two emails - one for him as a watcher and one for him as 
a requestor.

Is there a way to eliminate these duplicate e-mails?

Thanks!

Bendis



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