[rt-users] Callbacks are broken after Migration

Les Mikesell les at futuresource.com
Tue Sep 13 12:31:44 EDT 2005


On Tue, 2005-09-13 at 11:15, Dave Kettmann wrote:

> I had to do an emergency migration last night of RT. I got RT up and running but it looks as if none of the Callbacks are working. The way I migrated it was:
> 
> Install RT 3.4.2 on the new machine and make sure I could log in.
> Dump the database from the old server to a file
> Push the data into the new database
> Copy the old rt3 tree onto the new server.
> 
> Everything seems to work right now except Callbacks. I have RTFM and RTIR installed, but they do not show up on the menu to the left. What I get now on some pages is a Mason error:

Do you have the same HTML::Mason version as on the old box?  You may
have to back down to an older Mason or update RT to 3.4.4.

-- 
  Les Mikesell
    les at futuresource.com





More information about the rt-users mailing list