[rt-users] Getting started with scrips...

[Joby Walker]

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There are very few variables that are available to you in a Scrip.
%session is not one of them.

Francois Meehan wrote:
> # init empty instance of RT::Ticket class
> my $TicketObj = RT::Ticket->new( $session{'CurrentUser'} );

This doesn't select the current Ticket.  If it worked (which it doesn't
in a scrip) it would create a new Ticket object -- from there you would
have to load a ticket number.  In a Scrip you can easily get the current
ticket:

my $TicketObj = $self->TicketObj;

> my $TargetQueueName = 'nagios';
> my ($status, $msg) = $TicketObj->SetQueue( $TargetQueueName );
> unless( $status ) {
>   die "Error: $msg";
> }
> 

Look at some of the examples at:

http://wiki.bestpractical.com/index.cgi?Contributions

jbw
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