[rt-users] Side by side view

[Brent]

Hi
I've just been going through the MIT slideshows and saw the one slide where
its presented "side by side" with ticket history down the right column and
updates are possible on the left.
http://web.mit.edu/tooltime/presentations/itp/rt.html slide 16
This is exactly what some of my users are requesting.
How does one implement this?
 
Thanks
Brent
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