[rt-users] On Owner Change not working

[Todd Chapman]

On Wed, Apr 05, 2006 at 03:09:46PM +0100, Keith Edmunds wrote:
> Todd Chapman wrote:
> > What Action, Template, and Stage did you set in the scrip?
> 
> Action: Notify Owner
> Template: Global template: Transaction
> Stage: TransactionCreate
> 

Who is changing the owner? Perhaps this config  file
option is the problem:

# By default, RT doesn't notify the person who performs an update, as they
# already know what they've done. If you'd like to change this behaviour,
# Set $NotifyActor to 1

Set($NotifyActor, 0);