[rt-users] Changing Owners

Kristopher Lusk klusk at brit.com
Thu Apr 6 13:59:17 EDT 2006


I thought that changing the owner of a ticket would be as simple as going to
People, selecting a different person in the Owner drop down, and Saving my
change.  Apparently that is not the case.  Can someone tell me how to change
the owner of a ticket?

 

Thank You

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