Using Asterisk voicemail to generate tkt (was Re: [rt-users] RT SOAP SERVER)

Asif Iqbal iqbala-rt-users at qwestip.net
Mon Apr 10 18:16:42 EDT 2006


On Mon, Apr 10, 2006 at 03:08:37PM, Greg Talbot wrote:
> Asterisk is a PBX framework, so the sky is the limit.
> You could have IVR prompts that allow for validation, etc. then call a
> voice to text application for the forms.  Depends on how complcated it

I played with Festival which does text-to-voice. Is there one tool works
with Solaris that does voice-to-text?

> needs to be and how much code you want to write.
> Or just have the .wav file sent as an attachment to RT.

I rather do text-to-voice if possible

Thanks for the feedback

> 
> --gt
> 
> 
> 
> 
> > On Mon, Apr 10, 2006 at 12:52:28PM, Mustafa Badawi wrote:
> >> Hello all
> >>
> >> I have used asterisk voice mail to create tickets in rt but have not
> >> been
> >
> > Care to share on the steps to have voicemail/voice to create a ticket? I
> > am in the process of tetsing out asterisk so even if it is just for
> > asterisk I like to see how it is done.
> >
> > Thanks
> >

-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
"..there are two kinds of people: those who work and those who take the credit...try
 to be in the first group;...less competition there."  - Indira Gandhi



More information about the rt-users mailing list