[rt-users] Extract Custom Field

[Phanoko]

Sorry all I went through the archives and found what I
was looking for.  Should start there every time.


--- Phanoko <phanoko at yahoo.com> wrote:

> I have a custom field called "phone number" in a
> queue
> called "problems" and I want the email alert to
> extract that custom field in the outgoing email. 
> How
> do I pull a custom field like that??
> 
> 
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