[rt-users] user permissions

Todd Chapman todd at chaka.net
Thu Apr 13 00:09:46 EDT 2006


On Wed, Apr 12, 2006 at 10:53:15PM -0400, Mathew Snyder wrote:
> What permission needs to be set to allow someone to see the tickets
> assigned to him?  He can see tickets that aren't owned but anything he
> has either taken or has been assigned won't show up in his list of
> tickets owned.
> 
> RT v3.5.7
> 

Give the owner role ShowTicket.

Configuration -> Global -> Group Rights -> Roles ->> Owner -> ShowTicket



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