[rt-users] Moving to a new server and upgrading from 3.0.5 to 3.4.5

Jesse Vincent jesse at bestpractical.com
Wed Apr 19 08:19:00 EDT 2006


Can you try upgrading to the latest DBIx::SearchBuilder from CPAN?
Best,
Jesse
-- 
This message was sent from my Treo. Please accept my apologies for its brevity and for any typos. 

-----Original Message-----
From: rt3 at acerhomes.com
Date: Wednesday, Apr 19, 2006 4:09 am
Subject: Re: [rt-users] Moving to a new server and upgrading from 3.0.5 to    	3.4.5

>>> 1. ticket details are displayed except the issue messages itself
This solved already. I restored RT3 database from Postgres 7.3.2 to 8.1.3. Then I followed database upgrade running all the etc/upgrade.

>>> 2. internal error when I created a new ticket.
Same result.
Log Error
Couldn't create a ticket: Internal Error: Found no sequence for Tickets
(/web/rt3/lib/RT/Ticket_Overlay.pm:590)

>>> 3. can't take ownership of one ticket
Same result.
Error.
Could not change owner. Couldn't add member to group

>>> 4. i can no longer log-in from old RT 3.0.5
But other users can.

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