[rt-users] Charting not working (3.6.0pre1) -- how to debug?

[Jesse Vincent]

> 
> <img src="/Search/Chart?Order=ASC&ChartStyle=pie&Query=Queue%20%3D%20'KnowledgeBase'%20AND%20(Status%20%3D%20'open'%20OR%20Status%20%3D%20'new'%20OR%20Status%20%3D%20'stalled')&Rows=50&OrderBy=id&PrimaryGroupBy=Status&Format=" />


What happens if you open that URL in your browser? (with
http:/my.rt.server/ first)
> 
> "KnowledgeBase" is the queue name (yes, we're moving to RTFM instead, but that's another issue). 
> 
> Does that help?
> 
> ...phsiii
> -----Original Message-----
> From: Jesse Vincent [mailto:jesse at bestpractical.com] 
> Sent: Wednesday, April 19, 2006 2:47 PM
> To: Phil Smith III
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Charting not working (3.6.0pre1) -- how to debug?
> 
> 
> 
> On Wed, Apr 19, 2006 at 02:25:53PM -0400, Phil Smith III wrote:
> > Could someone else who is running 3.6.0pre1 try the oddly-spaced "chart     grouped by " option at the bottom of a list of tickets (for example, if you click on a queue name under "Quick Search" from the homepage)?  When I do it, I get no chart: IE shows me a busted graphic symbol above a tabular list of tickets, and Firefox shows me the same tabular list with nothing above it.
> >
> 
> Right click on the image and open it in its own window?
> 
> That should get you an error. What's it say?
> 

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